Who We Are


Jacob Industrial Electronic Service (JIES) is a West Australian based company, established in 1982. We are the sole FANUC service agents for Western Australia.

JIES employs 4 technicians servicing the West Australian engineering, manufacturing and education sectors - one of our clients being North Metropolitan TAFE.

Service calls are prioritised by the urgency of the breakdown, so machines that are down are attended to first.

1982

Established in Western Australia

Sole

FANUC service agents for WA

50 years

Experience with FANUC systems and products

4

Technicians, all proficient in CNC and robotics

Our history


Jacob Industrial has been a family run business since it was first created in 1982. Marc Jacob formed a partnership with FANUC to become the service agents for Western Australia. His son Luc started working along side Marc in 1994. Marc has since sadly passed away, and Luc has become the new owner of Jacob Industrial Electronic Service. With generations of knowledge and experience, we are very confident working with various industrial machine technologies, especially FANUC systems.

Marc Jacob

The Team


Our team carries 50 years of combined FANUC experience, and every technician is proficient across both FANUC CNC and robotic systems, so every service call is answered by someone who knows the platform end to end.

Luc Jacob

Luc Jacob

Owner


Luc joined Jacob Industrial in 1994, which his father founded in 1982. Since then he has been working in the industrial machine industry, specialising in FANUC systems and products, while keeping up to date with the latest technology. Prior to working at Jacob Industrial, Luc was an avionics technician in the Royal Australian Air Force working on flight simulators and jet aircraft. Outside of work, Luc enjoys fishing, camping and boating with friends and family.

Matt Jacob

Matt Jacob

Service Technician


FANUC CNC and robotics service, breakdowns and commissioning.

Doug Pollen

Doug Pollen

Service Technician


FANUC CNC and robotics service, breakdowns and commissioning.

Lloyd Still

Lloyd Still

Service Technician Apprentice


FANUC CNC and robotics service, breakdowns and commissioning.

Delivery Partners


JIES works alongside FANUC Oceania, who back up what we deliver with national spares and factory support.

FANUC Oceania

A wholly-owned subsidiary of FANUC Corporation Japan, established in 1976. FANUC Oceania carry critical spares for Australia in two warehouses located in Sydney and Melbourne, with satellite branches in Brisbane, Adelaide and Perth, and give us access to more than 280 service locations supporting over 100 countries through the FANUC Global Service Network.

Our Customers


A selection of the West Australian engineering, manufacturing, mining services and education organisations we work with.

  • Alfa Eng
  • BHP
  • BTP
  • Camco
  • CPS
  • Curtin University
  • Feaver Tools
  • FMG
  • H-EPI
  • High Speed Engineering
  • Jennmar
  • Kevrek
  • Keysource Rail
  • Midland Brick
  • Mincon
  • Newland Precision Engineering
  • NF Engineering
  • North Metropolitan TAFE
  • Prok
  • RCR Mining Technologies
  • Rio Tinto
  • RMEM
  • SQP Engineering
  • SREPs
  • Tasocs
  • Trailer Parts
  • Unique Metal Works
  • Warpforge
  • WesTrac

Get In Touch


If you have any enquiries, please don't hesitate to get in contact with us today!

CONTACT US